Billing Information

You will receive a bill once a month at approximately the same time each month according to where you live. If you are a cycle 1 customer your statement will come out on the 15th of each month and the due date is the last day of that month. If you are a cycle 2 customer your statement will come out on the last day of each month and the due date is the 15th of the next month.

We offer many convenient ways to pay your bill. You may mail your payment in the self-addressed envelope included with your bill, make your payment at our office, put it in the drop box in the parking lot west of the City office, or pay online through our Xpress Bill Pay system. Payments are due within 15 days of the billing date. Our physical address and mailing address is 60 West Main Street Hyrum, Utah 84319.

It is your responsibility to see that your bill is paid on time. If you do not pay your bill by the due date, you might receive a reminder from the Utility Billing office before your utilities are disconnected. There is a fee of at least $15 to disconnect & reconnect utilities. If you cannot pay your bill by the due date, your best option is to contact the Utility Billing office before the bill is due and a payment arrangement may be possible. This kind of arrangement would allow you to retain utilities service while making payments on your late bill. Arrangements can not be made on bills that are more than 60 days past due.